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Frequently Asked Questions
Welcome to the Glevare FAQ — where you’ll find clear answers to common questions about our collections, orders, shipping, and returns.
If you need personal assistance, our support team is always available at info@glevare.com.
About Glevare
What is Glevare?
Glevare is a contemporary fashion brand built on clean design, premium comfort, and confident style. We create timeless essentials made to elevate your everyday life.
What makes Glevare different?
We blend minimal aesthetics with meticulous craftsmanship. Every piece is designed with precision, quality, and fit in mind—so you look refined and feel effortlessly confident.
Do you offer new collections?
Yes. We regularly release new drops, often in limited quantities. Subscribe to our newsletter for early access and exclusive updates.
How can I contact customer support?
Our team is here to help. You can reach us anytime at info@glevare.com — we aim to respond within 24 hours on business days.
Product Information
How do I find my size?
Every product page includes a detailed size guide with exact measurements. For the most accurate fit, compare your measurements before ordering. Still in doubt? Just send us an email—we’re happy to help.
Are your items true to size?
Yes. Our pieces are designed with a modern, regular fit. Prefer a looser silhouette? We recommend sizing up for a more relaxed look.
What materials do you use?
We carefully select premium fabrics that offer durability, structure, and long-lasting comfort. Quality you can feel, made to be worn again and again.
How do I care for my clothing?
Each item comes with a care label for easy maintenance. Follow the instructions to preserve the fabric, color, and fit over time.
Shipping & Delivery
How long does delivery take?
Orders are processed within 1–3 business days. Standard shipping typically takes 5–14 business days depending on the destination.
Do you provide order tracking?
Yes. Once your order has shipped, a tracking link will be sent by email so you can follow the delivery status.
Can I change my shipping address after placing an order?
If the order has not shipped yet, the shipping address can be updated. Contact info@glevare.com as soon as possible.
My order is delayed, what should I do?
Delays can occur due to courier issues, customs, or weather conditions. Please check the tracking link for updates. For further assistance, email info@glevare.com.
Returns & Exchanges
Do you accept returns?
Yes. Returns are accepted within 14 days of delivery. Items must be unused, unworn, and in original packaging. See the Return Policy for details.
How do I start a return?
Email info@glevare.com with your order number and reason for return. You will receive further instructions.
Do you offer exchanges?
Yes. You may exchange for a different size or color of the same product, if available.
Can I exchange for a different size or color?
Free size exchanges are available to ensure the right fit. Exchanges are possible for the same product in another size or color, depending on availability. If the preferred option is unavailable, a refund will be issued.
What if I received a damaged or incorrect item?
If an item arrives damaged or incorrect, contact info@glevare.com immediately with your order number and clear photos of the issue. A replacement or refund will be arranged as soon as possible.
Who pays for return shipping?
Return shipping is covered by the customer unless the item arrived damaged or incorrect.
Can I cancel my order?
Orders can be canceled within 24 hours after purchase. Once processing begins, cancellations are no longer possible.
Still have questions? Contact us at info@glevare.com — we’re happy to help.
